Competency #1: To lead and manage in the public interest
Definition: To understand and improve how organizations operate individually and collectively to address social, economic, environmental, and administrative problems. To understand different forms of governance and how they are used in partnerships across public, nonprofit, and private sectors to advance the interest of society.
- To analyze situations that involves interaction between the public, nonprofit, and private sectors.
- To use theory and models of organizational behavior, while taking into consideration the political, institutional, legal, and ethical context and other environmental constraints.
- To discern the impact of leadership styles and cultural values on organizational operations.
- To appropriately apply strategic decision-making techniques and models.
- To identify and demonstrate understanding of the characteristics of successful leaders.
Competency #2: To participate in and contribute to the policy process
Definition: To use knowledge and skills to effectively address social, economic, environmental, and administrative problems through appropriate policy processes.
- To identify the structure, function, and similarities and differences between the public, nonprofit, and private sectors, the legal frameworks in which the sectors operate, and how each sector affects the public policy process.
- To utilize the results of appropriate quantitative or qualitative methods to inform decision making in the policymaking process.
- To effectively identify stakeholders and develop strategies to collaborate with them.
Competency #3: To analyze, synthesize, think critically, solve problems, and make evidence-informed decisions in a complex and dynamic environment
Definition: To develop quantitative and qualitative skills to address policy problems and inform decision making within the policy process.
- To collect, analyze, interpret, and present data using appropriate models and methods.
- To apply critical-thinking skills to the resolution of public problems.
- To understand the politics of the policymaking process; role of politics in determining the kinds of policies that are adopted.
Competency #4: To articulate, apply, and advance a public service perspective
Definition: To develop awareness of individual and organizational responsibility and service to the public and one's organization, and a commitment to ethical practice and professional excellence.
- To recognize legal, political, economic, and cultural constraints on policy formation and program administration.
- To develop the knowledge and skills necessary to take personal responsibility for performing one's work in an ethical and professional manner.
Competency #5: To communicate and interact productively and in culturally responsive ways with a diverse and changing workforce and society at large
Definition:To communicate and work effectively and in diverse settings. Dimensions of diversity include, but are not limited to, age, culture, ideology, race and ethnicity, religion, and sexual orientation.
- To communicate effectively with an understanding of diverse institutional and cultural norms.
- To work effectively in a diverse team and deal effectively with conflict.
- To comfortably and respectfully discuss societal problems and solutions with diverse groups.